Privacy Policy

Last updated: September 2026

Alternative Aire Inc (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect when you contact us or submit a form, and how we use it.

Business contact:

Alternative Aire Inc

3156 Hillsborough Rd, Durham, NC

(919) 404-9040

Information we collect

When you fill out a contact form, lead form, or request a quote, we collect:

Your name
Your phone number
Your email address (if you provide one)
Details about the service you are requesting

If you call or text us, we receive your phone number and any information you share during the conversation.

How we use your information

We use your information to:

Contact you about your service request or quote
Schedule and perform heating, cooling, and plumbing services
Send service reminders and follow-ups
Send marketing messages about our services and offers, only where you have agreed to receive them

How we share your information

We do not sell your personal information.

We share it only as needed to run our business:

With Meta (Facebook/Instagram) when you submit a lead form on their platforms, under their terms
With service providers who help us operate (for example, scheduling or messaging tools), who are required to protect it
When required by law

Your choices

You can ask us to stop marketing messages at any time by replying STOP to a text or telling us by phone.
You can ask us what information we have about you, or ask us to correct or delete it, by calling (919) 404-9040.

Data security

We take reasonable steps to protect your information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.