Alternative Aire Heating, Cooling & Plumbing in Durham, NC

We are a locally owned HVAC and plumbing company based at 3156 Hillsborough Rd in Durham, NC. For over 17 years, Triangle homeowners and businesses have trusted us for honest work, clear pricing, and service that holds up long after we leave.

alternative aire office
17+ Years Serving the Triangle
1,000+ Google Reviews
BBB A+ Accredited
Licensed & Insured

Who We Are and How We Started

Alternative Aire Inc. was incorporated in Durham in 2009 with one goal: do quality work and let the results speak for themselves.

That goal has shaped everything since. Word of mouth is still our biggest source of new customers, so we treat every visit like a referral is riding on it. We learned early that most HVAC and plumbing problems come down to careful diagnosis, not guesswork, so that’s where every visit starts.

Today the same in-house team handles heating, cooling and plumbing, residential and commercial, repairs and installations. A leak and a dead AC no longer mean two different companies.

Years Serving the Triangle

10 +
A+ Accredited
BBB
Google Reviews
0 +

Licensed, Certified and Easy to Verify

You should be able to check who is working in your home. Here is how

We keep these current, and we’re happy to show you proof when we arrive.

HVAC technician explaining AC refrigerant pressure readings to a homeowner

Our Standards on Every Call

We diagnose before we quote.

We find the actual cause first, then explain it in plain words.

You get a flat rate price before work starts.

No surprise charges halfway through the job, and nothing added to the bill once we're done.

We stop at the repair when a repair will do.

If your system or pipes show a bigger problem, we show you why. If they don't, we leave it there.

We never use subcontractors.

The technician or plumber at your door is an Alternative Aire employee, not an outside crew. Every job stays in house.

We keep the schedule flexible.

Most AC, heating and plumbing repairs in Durham are handled the same day you call.

What Our Customers Say

Alternative Aire holds an Excellent rating from more than 1,014 Google reviews, and word of mouth keeps the phone ringing. Customers across Durham keep mentioning the same things: fast, honest diagnostics and technicians who explain the work first.

Posted on Google Google
Mark Murray profile picture
Mark Murray
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Our technician Solomon Lopez was great. He was very thorough in walking me through what needed to be done and why. The price was on the low end compared to other estimates that I received too!
Posted on Google Google
Andrew profile picture
Andrew
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I called my go to company alternative Aire to help me with an issue with my HVAC and Phil came out and did a great job! Great customer service, he diagnosed the issue quickly and had it fixed within 15 minutes. He even took a look to make sure everything else was looking Okay. Cool air coming into the house now feels great. Thanks for your help Phil!
Posted on Google Google
Marie Martinez profile picture
Marie Martinez
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Phillip came in a timely manner and was so professional. He worked so quickly and was extremely thorough, checking every part of my system on such a hot day. I would highly recommend this company and especially the technician named Phillip.
Posted on Google Google
Quinn Schwartz profile picture
Quinn Schwartz
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Charles is very helpful and attentive
Posted on Google Google
CCS 762 profile picture
CCS 762
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Charles has been my guy for 3 years. Always comes through. Thank you.

What Happens If Something Isn't Right

We stand behind every job. If something isn’t right after we leave, we come back and fix it, no argument and no runaround.

Financing is also available for larger jobs. You can apply on our financing page.

What We Do

From an emergency repair call to a full system replacement, our licensed team handles it start to finish.

Plumbing:

Our Service Areas | Part of the Triangle Since 2009

We provide HVAC and plumbing services throughout Durham and the surrounding Triangle area, including:

Frequently Asked Questions About Alternative Aire

How long has Alternative Aire been serving Durham, NC?

Alternative Aire has served Durham and the greater Triangle for over 17 years, since incorporating in 2009. We’ve built our customer base almost entirely through word of mouth and repeat business.
Yes. We’re licensed under NC H3-Class 1 #30223 for HVAC and NC P1 #19849 for plumbing, and insured on every job. Our HVAC technicians are also NATE-certified.

No. Every technician or plumber who arrives at your home or business is a trained employee of our company, not a third-party crew.

Yes. The same in-house team handles AC, furnace and plumbing repair, installation and replacement, so you make one call for both.

We serve Durham and the surrounding Triangle, including Cary, Raleigh, Chapel Hill, Morrisville, Hillsborough and Carrboro, plus the other towns listed above.

Yes. We service residential and commercial HVAC, including homes, offices, clinics, retail spaces and warehouses.
Call (919) 404-9040 or book online. Same day appointments are usually available for most AC, heating and plumbing repairs in Durham.