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Alternative Aire Heating, Cooling & Plumbing in Durham, NC
We are a locally owned HVAC and plumbing company based at 3156 Hillsborough Rd in Durham, NC. For over 17 years, Triangle homeowners and businesses have trusted us for honest work, clear pricing, and service that holds up long after we leave.
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Who We Are and How We Started
Alternative Aire Inc. was incorporated in Durham in 2009 with one goal: do quality work and let the results speak for themselves.
That goal has shaped everything since. Word of mouth is still our biggest source of new customers, so we treat every visit like a referral is riding on it. We learned early that most HVAC and plumbing problems come down to careful diagnosis, not guesswork, so that’s where every visit starts.
Today the same in-house team handles heating, cooling and plumbing, residential and commercial, repairs and installations. A leak and a dead AC no longer mean two different companies.
Years Serving the Triangle
Licensed, Certified and Easy to Verify
You should be able to check who is working in your home. Here is how
- NC HVAC license: H3-Class 1 #30223
- NATE-certified HVAC technicians
- BBB A+ Accredited
- Angi 2021 Super Service Award
- Insured on every job
We keep these current, and we’re happy to show you proof when we arrive.
Our Standards on Every Call
We diagnose before we quote.
We find the actual cause first, then explain it in plain words.
You get a flat rate price before work starts.
No surprise charges halfway through the job, and nothing added to the bill once we're done.
We stop at the repair when a repair will do.
If your system or pipes show a bigger problem, we show you why. If they don't, we leave it there.
We never use subcontractors.
The technician or plumber at your door is an Alternative Aire employee, not an outside crew. Every job stays in house.
We keep the schedule flexible.
Most AC, heating and plumbing repairs in Durham are handled the same day you call.
What Our Customers Say
Alternative Aire holds an Excellent rating from more than 1,014 Google reviews, and word of mouth keeps the phone ringing. Customers across Durham keep mentioning the same things: fast, honest diagnostics and technicians who explain the work first.
EXCELLENT
Based on 1014 reviews
Posted on Google![]()
Mark MurrayTrustindex verifies that the original source of the review is Google.
Our technician Solomon Lopez was great. He was very thorough in walking me through what needed to be done and why. The price was on the low end compared to other estimates that I received too!Posted on Google![]()
AndrewTrustindex verifies that the original source of the review is Google.
I called my go to company alternative Aire to help me with an issue with my HVAC and Phil came out and did a great job! Great customer service, he diagnosed the issue quickly and had it fixed within 15 minutes. He even took a look to make sure everything else was looking Okay. Cool air coming into the house now feels great. Thanks for your help Phil!Posted on Google![]()
Marie MartinezTrustindex verifies that the original source of the review is Google.
Phillip came in a timely manner and was so professional. He worked so quickly and was extremely thorough, checking every part of my system on such a hot day. I would highly recommend this company and especially the technician named Phillip.Posted on Google![]()
Quinn SchwartzTrustindex verifies that the original source of the review is Google.
Charles is very helpful and attentivePosted on Google![]()
CCS 762Trustindex verifies that the original source of the review is Google.
Charles has been my guy for 3 years. Always comes through. Thank you.
What Happens If Something Isn't Right
We stand behind every job. If something isn’t right after we leave, we come back and fix it, no argument and no runaround.
Financing is also available for larger jobs. You can apply on our financing page.
What We Do
From an emergency repair call to a full system replacement, our licensed team handles it start to finish.
Heating and Cooling:
Plumbing:
- Plumbing Installation
- Plumbing Repair
- Water Installation
- Water Repair
- Gas Installation
- Gas Repair
Our Service Areas | Part of the Triangle Since 2009
We provide HVAC and plumbing services throughout Durham and the surrounding Triangle area, including:
- Cary, NC
- Raleigh, NC
- Chapel Hill, NC
- Morrisville, NC
- Apex, NC
- Hillsborough, NC
- Wake Forest, NC
- Garner, NC
- Holly Springs, NC
- Fuquay-Varina, NC
- Carrboro, NC
- Pittsboro, NC
- Mebane, NC
- Knightdale, NC
- Clayton, NC
Frequently Asked Questions About Alternative Aire
How long has Alternative Aire been serving Durham, NC?
Is Alternative Aire licensed and insured in North Carolina?
Does Alternative Aire use subcontractors?
No. Every technician or plumber who arrives at your home or business is a trained employee of our company, not a third-party crew.
Does Alternative Aire handle plumbing as well as HVAC?
What areas does Alternative Aire serve?
We serve Durham and the surrounding Triangle, including Cary, Raleigh, Chapel Hill, Morrisville, Hillsborough and Carrboro, plus the other towns listed above.